Account deletion
Delete your FieldRadar account
FieldRadar is provided by FieldRadar Ltd. You can start deletion inside the app or request it from this page without reinstalling the app.
Delete in the app
- Open FieldRadar and sign in to the account.
- Open Settings.
- Choose Delete Account and follow the confirmation steps.
Request deletion from the web
Email support@fieldradar.co.uk with the subject “FieldRadar account deletion request”. Send the request from the email address used for the account where possible. Do not send a password, authentication code, plan, photo or other project content by email.
We will verify that the requester is authorised before acting. If the email is part of a company workspace, we may also need to establish which content belongs to the individual and which remains under the company's custody.
What the request covers
The deletion process removes the FieldRadar authentication account immediately and queues personal projects, plans, actions, photos, voice notes, reports and uploaded project documents owned by that account for durable removal. Storage-object cleanup may continue after you can no longer sign in. It does not delete files held separately in Microsoft 365 SharePoint.
Deleting FieldRadar does not cancel a store subscription. Cancel separately through Apple subscription settings or Google Play subscription settings.
Information that may remain
- Company-workspace records that the contracting company is entitled or required to retain.
- Records required for security, fraud prevention, dispute handling or a legal obligation.
- Apple, Google and RevenueCat transaction, billing, tax, fraud-prevention and refund/dispute records retained under their own obligations and terms.
- External SharePoint files controlled by the customer's Microsoft 365 environment.
- Short-lived backup, delivery and operational records until they are overwritten or no longer needed.
Questions and privacy rights
Read the privacy policy or email support@fieldradar.co.uk to request access, correction, export, restriction or deletion. We respond to a verified rights request without undue delay and normally within one calendar month. We will explain any lawful extension, refusal or information that must be retained.