Service status
FieldRadar launch status
This page is an honest communications route, not a live monitoring dashboard.
Current service phase
The mobile app is publicly available through the App Store and Google Play. The browser dashboard is available to signed-in users on the projects they have access to. The sync backend and report service support the current mobile releases, but this page does not provide live component telemetry. Team and Team Plus have published managed-pilot starting prices, but no online checkout: each service begins only after a written scope is agreed.
Report a suspected incident
Email support@fieldradar.co.uk with the affected component, approximate time, account email, project identifier and what you observed. Do not attach confidential project content unless requested through an agreed secure route.
For a suspected vulnerability, unauthorised access or data exposure, use security reporting.
Current commitments
There is no public uptime SLA, guaranteed support response, audited recovery-time objective (RTO) or recovery-point objective (RPO). Those values will not be published until they are backed by monitoring and a retained restore drill.
Planned exit evidence
- Automated component monitoring and a hosted status service.
- Incident templates, ownership and customer notification contacts.
- Measured database and object-storage restore drill.
- Published incident history and post-incident review process.